What’s included
Better follow-up. Stronger relationships.
01Promotional Email Campaigns
Keep customers informed and give them a reason to return with timely promotions, launches, and seasonal campaigns.
- Promotional email planning, copy, design, and scheduling
- Audience segmentation, offer testing, and campaign reporting
02Triggered Email Flows
Follow up automatically when customers subscribe, browse, abandon a cart, or make a purchase.
- Welcome, abandoned-cart, post-purchase, replenishment, and win-back flows
- Trigger setup, timing, segmentation, and end-to-end testing
03SMS Marketing
Reach opted-in subscribers with timely offers and relevant follow-up.
- Promotional SMS campaigns and behavior-triggered messages
- Audience segmentation, consent, unsubscribe, and frequency controls
04Popups & Lead Capture
Grow your audience with offers and forms that fit the on-site experience.
- Signup popups, embedded forms, offer strategy, and audience targeting
- Mobile design, display timing, frequency, and form testing
- Connections to email lists, CRM records, and follow-up flows
05Post-Purchase Surveys & Customer Insights
Learn why customers buy and how they discovered your business.
- Post-purchase survey design, placement, and response collection
- Customer feedback and self-reported attribution analysis
- Insights that inform acquisition messaging, segmentation, and retention
06CRM & Automation Workflows
Connect marketing activity with consistent customer follow-up.
- Lead routing, CRM field mapping, list updates, and lifecycle triggers
- Workflow setup and integrations across your existing marketing tools
- End-to-end testing, error checks, and documentation for ongoing management
07Retention Strategy & Performance
Use customer behavior to build stronger ongoing relationships.
- Customer segmentation, repeat-purchase strategy, and campaign calendars
- Creative and offer testing across email and SMS
- Reporting on conversions, repeat sales, engagement, and list health
What you can expect
- A lifecycle plan with defined audiences, messages, and triggers
- Configured flows, forms, surveys, or integrations within the agreed scope
- Tested customer journeys and documented workflows
- Performance reporting and a clear improvement plan
We confirm deliverables, platform access, and ongoing responsibilities before work begins.